Healthperm is committed to providing a service that consistently meets customers and applicable regulatory and statutory requirements, whilst supplying high quality and innovative services.
Healthperm prides itself on sourcing the highest quality candidates to the UK’s NHS Trust and private hospitals as well as facilities across the Middle East.
The Quality Management System is accredited under ISO 9001:2015 and its purpose is to ensure the Company’s objectives for continual improvement and commitment to Quality are maintained at all times, therefore satisfying the needs and expectations of its customers, which are the Company’s main operational goals. In addition Healthperm are the only recruitment agency who are associate members of the NHS Confederation and are members of the UK Recruitment and Employment Confederation.
Company personnel have a responsibility to ensure that the customer receives a quality service, and that they demonstrate a high level of competence, at all times. The Company’s services and systems are designed, engineered and managed to meet the customers’ requirements by the simplest and most cost-effective means possible.
The Company is committed to a training policy that ensures all personnel have the necessary competence and training to perform their duties. The Quality Policy is understood by and communicated to all staff within the Company. It is the responsibility of Senior Management to investigate any quality problems and ensure that corrective action and/or preventative action is implemented as soon as possible. Senior Management shall also ensure customer requirements are determined and met, therefore enhancing customer satisfaction.
To achieve the above the Company’s Quality System and Quality Objectives are reviewed at regular intervals for continuing suitability, to ensure it is meeting the customer’s needs.
Steve Howson – CEO